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Welcome to Donald Russell

We want to make sure everyone has access to top quality craft butchery, so we’ve done everything we can to make it as simple as possible.
On this page, you’ll find our step by step guides on how to set up an account and place an order. You’ll also find links to some of the most useful parts of the website such as our chefs’ recipes and our customer reviews.

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How to order

Whether you’re a regular to online shopping or this is your first time using our website, these simple tips will help you place your order quickly and conveniently.

Step 1: Use our improved search function to find your favourite product by code, or by name

Step 2: Select weight and quantity of the item you want to buy, then add it to your basket.

Step 3: Repeat these steps until everything you want to buy has been added to your basket.

Step 4: Click on the checkout button to pay for your items

Login/Creating an account

If it’s your first time shopping with us you'll need to create an account. This enables you to store payment cards, delivery addresses, gift cards and also change your marketing preferences so you can choose when and how you'd like to hear from us.

To set up your account, you can use the login button at the top right of the page, you’ll then be invited to log in or create an account.

Alternatively, when you go to checkout to place your order you'll be invited to either log in in or create an account. Once you have set this up, you can use it next time to log in.

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We strive to deliver exceptional products and excellent customer service

For over 40 years, we have been the trusted choice of some of the very best restaurants and hotels around the world.
During that time, our passionate commitment to traditional quality means we have also grown into Britain’s leading online butcher.

Quality Guarantee Quality Guarantee

And there's more...

As well as placing your order online, there are lots of other exciting features on our website. You’ll find:

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We can say all we like about our products and services but the only people whose opinions we value and learn from are our customers.
Read about what some have said about us here.

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Donald Russell quote
Donald Russell quote
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