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How to Order Quality Meat online from Donald Russell

Ordering your gourmet delights from donaldrussell.com couldn't be easier. So whether you're a novice or a regular to online shopping, these simple steps will help to guide you on your way to receiving your order of delicious gourmet meat from us here at Donald Russell.

Product Selection
1. Selecting your products
We've grouped all our products into easy to browse categories such as Beef, Lamb, Pork and Special Offers - you'll find the categories at the top of every page.




Product Search
2. Searching for products.
Or, if you know exactly what you're looking for, you can enter a word, phrase or product code in the search box at the top right of each page. Once selected simply click ADD TO BASKET.



View Basket

3. What's in my basket?
You can view your basket at any time by clicking on CHECKOUT on the right hand side of each page.



Go to Checkout


 4. Checkout
Finished shopping? Click on "Checkout" and you will be taken to your order summary. Here, you'll have the opportunity to amend your order and to enter a promotional offer code, if you have one.



Login or Register

 5. Register or Login
You will now need to either register (if you are a new donaldrussell.com customer) or, if you are a returning customer, you will need to log in.
If you are a new customer, you will need to enter your personal details such as name, email address and a password of your choice. These will be your login details for any future orders you place.


Delivery Address
 6. Billing address / delivery address
Using the postcode look-up is the easiest way to enter your billing address (this needs to be the payment card holder's address). You can also enter a different delivery address, if you would like to.


Delivery Instructions
 7. Delivery instructions
Choose an option from the drop down list to let our couriers know where to leave the box.



Delivery Date
  8. Select delivery date
Choose the day you would like your order to be delivered. You can also select standard delivery, or a morning delivery for an extra surcharge.



How to Pay
 9. How to pay
Select how you wish to pay. You can enter a credit or debit card number, choosing to store it if you wish, so that in future you need only add your security number. Alternatively, you can choose to pay by Paypal, and will be redirected to the Paypal website.


Lamb Valentine
 10. Review order
You will then have a final chance to review and amend your order before payment is taken.




You are now well on your way to enjoying the best gourmet meat you have ever tasted guaranteed.

Our Delivery Information page will explain how your order will arrive, direct to your door.

Alternatives to ordering online

The easiest and most convenient way to order is here on our website. However, should you want to speak to someone direct, or would rather order by post, then the details you need are below.

Order by phone
It's quick and easy to order by phone. Simply call us on 01467 629666.

Our friendly, helpful team can:
  • Confirm your order is in stock
  • Guarantee you a delivery date
  • Answer any questions immediately

Our lines are open:
Monday to Friday 8:00am to 8:00pm
Saturday 9:00am to 4:00pm.
Sunday 10.00am to 4.00pm
Please have your order details to hand, and your customer account number if you have one.

Order by post
Send any order to the following address:

Donald Russell
FREEPOST SCO 4131
Inverurie
Aberdeenshire
AB51 4ZL

Please include all key information regarding which products you'd like to order - and please also include your phone number in case of queries regarding products or delivery.

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